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January 9, 2010

How To Succeed In The Coffee Shop Business

Millions of people drink coffee each and every day so there is plenty of opportunity if you want to be in the coffee shop business. However, it is important to understand there is quite a bit of competition too. This means you need to carefully evaluate your options and your strategies so you can be successful.

Location is one of the key factors for a successful coffee shop business. People need to be able to get to you quickly and be on their way. This is especially true in the morning hours when people often want their coffee on the way to work. You have to strive to keep the lines moving so no one is upset about being late to work either.

Think about the amount of foot traffic you are going to be able to get at a certain location. This may be perfect for your coffee shop as it means people can come in during their breaks and lunches from work. This is an excellent strategy that will allow you to get people into your coffee shop all day long instead of just during the morning rush hours.

The quality of what you offer at the coffee shop is very important. People are expecting much more than what they can get at home brewing it on their own. You must use premium ingredients from the coffee products you buy to the water you mix it with. Keeping things fresh means they will taste better as well.

You can be sure customers are going to be willing to pay an extra quarter per cup for a great tasting cup of coffee than one that is just mediocre. You want to offer a nice menu selection as well. These days there are plenty of coffee drinks people are interested in beyond just a regular cup. You will get plenty of return business if they know you will make exactly what they want every time.

Each of your customers wants to have their own needs met too. In order to be successful in the coffee shop business you have to pay attention to what they want. Each of your staff members has to make them feel important. It all starts with something as simple as a smile and a friendly greeting. This type of quality service can’t be missing or people aren’t going to care that you offer great tasting coffee. They should always feel welcome and appreciated in your coffee shop.

Don’t be afraid to take some chances with your coffee shop business. Adding some unique features can allow you to stand out from the competition. It can be in the way of special promotions, the décor, offering connections for laptop computers, and even the way you advertise your business. Search for those angles that haven’t been accessed before. This way customers will be motivated to see what you have to offer.

You want your coffee shop business to be the place that people come back to again and again. If you are doing all you can to meet their ongoing needs you will have very loyal customers. You will see many of the same faces each day when they come it to get a delicious coffee drink.

November 13, 2009

Writing Your Coffee Shop Business Plan is Worth Beans!

If you fail to plan, you plan to fail. Simple, short and to the point.

People ask quite often of the importance of a business plan when starting a coffee shop. My response is always a statistic: Most businesses fail within the first year due to lack of planning. If you don’t have anything to plan your course by, how can you move forward? Any business vision is blurry without a written plan.

Your plan takes time to write now, but it’s designed to help you avoid costly mistakes later. The true value of creating a business plan for your endeavor is not the finished product, but in the process of writing it.

Experience has taught me that while planning to open a coffee shop, templates and generic plans will not help you much except for the typical form the plan should follow so be very careful. You need to make yours unique, and as coffee shop friendly and specific as possible.

When I wrote my original business plan I read and studied quite a few versions of them on the internet, and picked out sections I liked best. I rewrote it until I was satisfied and then gave it to my banker. He said it was the best business plan he had ever seen. So I put the plan to use and opened my coffee shop, and made lots of mistakes!

My banker loved it but he was not a small business person, nor anyone that was familiar with coffee shop operations. Had I wrote the plan realistically and pertaining specifically to a coffee shop I’d have avoided a bad location, incorrect demographics, lack of capital, and a lot of other mistakes.

You have to be realistic with your prospective numbers and in many ways you have to get creative, especially with marketing. The specialty coffee business is unlike a lot of other food service businesses because of its nature. Writing your coffee shop business plan will force you to think about your business in a way that you will always have to think about it: it’s unique.

And just because you open your shop and may be open for a year doesn’t mean you can put the plan away. You should always be tweaking it. Trust me you will always be a business person and thinking about what you can do different and new. Things change, markets change and trends change so your business has to change as well to adapt. Otherwise, you will be closed before you know it.

It bears repeating: If you fail to plan, you plan to fail. It’s as simple as that! Be sure you have a specific business plan when starting a coffee shop. Your plan won’t be worth beans otherwise!

October 9, 2009

Have a Successful Coffee Shop Business

Running a coffee shop business can be a great idea, but there are some common mistakes that owners run into. Do your best to avoid these types of issues and you will find it is more profitable for you. There is no shortage of consumers out there for coffee and related drinks. Therefore you simply need to do your best to bring those customers to you.

Not advertising your coffee shop business is a mistake. There are too many others out there for people to go to. The thing you will also come across is that people are often very loyal to the coffee shop they already go to. Therefore you need to offer something that will entice them to give you a chance.

It could be a promotion for a free cup of coffee or some other offer that has value to them. You may be able to offer a lower price than the competition and sometimes that will work. You need to realize though that most consumers don’t mind paying a bit more for quality. Therefore that tactic may not get you very many new customers.

You can’t have a successful coffee shop business if you aren’t in a good location. You need to think about accessibility. People are often very busy in the mornings when they are most likely to get coffee drinks. If you are on their way to work, school, and other routine activities then you will see more people coming in.

If they have to go out of their way to drive to your coffee shop business then they will be less likely to stop in. Think about accessibility in the way of foot traffic as well. How close are you to places where people will be hanging out or working? All of that needs to be considered before you select a place to put your coffee shop.

You may find it is more effective to build a new place than it is going to be to purchase a building that already exists. You may be tempted to buy one that is already out there but you need to find out why it is empty. It could be that it wasn’t accessible enough for people to find it convenient.

There is no doubt that the quality of the products and service you offer at your coffee shop business has to be very high. You don’t want to cut corners by reducing the quality of what you use. The ingredients you use to make the drinks will determine your outcome. Even the quality of the equipment you use and the water you mix ingredients with will affect the taste.

You can be sure that people are also anticipating quality service as well. No one wants to get their coffee from a face that doesn’t seem happy to see them. You need to make sure everyone you hire is treating customers like they should be treated. It will have a significant impact on your coffee shop business.

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